Your privacy is important to us. This Privacy Policy explains how TRIBE collects, uses, stores, shares, and protects your information when you use the TRIBE mobile application, website, and related services. By using TRIBE, you agree to the practices described below.
1. Information We Collect
A. Information You Provide — When you create an account: full name, username, email address, phone number (if required), university or institution, faculty or department, year of study, date of birth (optional), gender (optional), profile picture, bio, and password (stored securely in encrypted form).
B. Content You Create — Posts, comments, likes, messages, groups, events, polls, photos, videos, documents, and files shared within the app.
C. Device Information — Device model, operating system, device identifiers, app version, IP address, browser type, mobile network information, language settings, and time zone.
D. Location Information — With your permission, TRIBE may collect approximate location, precise GPS location, and campus location. Location services are optional and can be disabled in your device settings.
E. Usage Information — Features accessed, time spent in the app, pages viewed, search history within the app, interactions with content, and app performance and crash reports.
2. How We Use Your Information
We use your information to create and manage your account, personalize your experience, connect you with students and campus communities, recommend relevant content, improve our services, provide customer support, send important notifications, detect fraud and unauthorized access, ensure platform security, and comply with legal obligations.
3. Messages and Communications
TRIBE offers private messaging and group chats. While messages are intended to remain private between participants, we may review limited information when necessary to investigate abuse, prevent fraud, respond to legal requests, or enforce our Community Guidelines.
4. Cookies & Similar Technologies
TRIBE may use cookies and similar technologies to keep you signed in, remember your preferences, improve performance, analyze usage trends, and enhance security. You can manage cookies through your browser settings where applicable.
5. How We Share Information
We do not sell your personal information. We may share information with trusted service providers (cloud hosting, analytics, customer support, notification services, payment processors) who are required to protect your information and use it only to provide services on our behalf.
We may also disclose information when required by law, to protect users, investigate illegal activity, or enforce our policies. If TRIBE is involved in a merger or acquisition, your information may be transferred as part of that transaction.
6. Data Security
We use reasonable technical, administrative, and organizational safeguards including encryption, secure servers, access controls, password protection, and security monitoring. However, no method of electronic storage or internet transmission is completely secure.
7. Data Retention
We retain your information only for as long as necessary to provide the Services, meet legal and regulatory requirements, resolve disputes, and enforce our agreements. When no longer needed, we will delete or anonymize your information where reasonably possible.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to access your personal information, correct inaccurate information, delete your account and personal data, object to or restrict certain processing, request a copy of your data (data portability), and withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.
9. Account Deletion
You may delete your account at any time through app settings or by contacting us. After deletion, your profile will no longer be visible. Some content (such as posts or messages shared with others) may remain where necessary to preserve conversations or comply with legal obligations. Certain information may be retained for security, fraud prevention, or legal compliance.
10. Children's Privacy
TRIBE is intended for users who meet the minimum age required under applicable law. We do not knowingly collect personal information from children without required parental or guardian consent. If we become aware that we have collected such information improperly, we will take steps to delete it.
11. Third-Party Services
TRIBE may integrate with third-party services such as authentication providers, payment services, cloud storage, analytics providers, and mapping services. These third parties have their own privacy policies, and we encourage you to review them.
12. International Data Transfers
Your information may be processed or stored in countries other than your own. Where required by law, we will implement appropriate safeguards to protect your information during international transfers.
13. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify users through the app, email, or other appropriate means. Your continued use of TRIBE after changes become effective constitutes acceptance of the updated Privacy Policy.
14. Features in Development
Some features, including Screen Link, are still under active development and are not yet fully functional. We will update this policy as these features are completed and become part of the Services.
